Infrastructure

INFRASTRUCTURE

Pharma Solutions has a UAE Ministry of Health approved Drug Store with a dedicated storage facility for C/SC (Controlled/Semi-Controlled) drugs. Our facility functions in-tune with the storage requisites of various pharmaceuticals adhering to local GSP/GDP regulations. Our supply chain is very conscious towards the nature of business and ensures compliance against each order delivery in compliance with the Logistics Inventory Requirement.

Pharma Solutions administrative, sales and support team members receive quarterly training and are well appraised to cater and meet the challenges presented by the UAE’s Health Community (Prescribers and Care Givers) for the benefit of patients in dire need.

Pharma Solutions distribution partners network spans across the Gulf and Middle East region. Our partners are well equipped to handle the specialty products through their sales team as well as local contacts.

Warehousing

Pharma Solutions has a licensed warehouse facility approved by the UAE Ministry of Health and Prevention. The Drug Store facility is designed to accommodate Pharmaceutical products and medical devices as well as medical equipment. Our facility functions in-tune with the storage fundamentals of various pharmaceutical guidelines and adheres to GSP/GDP requlations. Our supply chain is very cognizant towards the nature of business and ensures compliance against each order delivery in compliance with the Logistics Inventory Requirement.

Quality

The focus is on consistently meeting and exceeding customer requirements and their satisfaction. This is aligned with our organization's objectives and strategic direction. Therefore, our warehouse policy is governed by Quality Management System (QMS) which is put in place to monitor the standard procedures (SOP’s) that are compiled to help the associates carry out complex routine operations. to achieve efficiency, quality output and uniformity of performance..

Training

In order to maintain a high level of performance, we at Pharma Solutions ensure that all employees at all levels in each department (back office, front office, and sales) must go through periodic and proper training and follow up sessions so that communication is enhanaced therefore errors are reduced to lowest level.

Pharmacovigilance

Pharma Solutions has recently partnered with MedExcel Middle East to oversee and monitor the Quality Management System as well as the Standard Operating Procedures pertain to Pharmcoviglance and risk management. This involves post PV training, post marketing monitoring, reporting, and literature reviews. This is to ensure that the recipients of our marketed drugs are getting the most effective drugs. As a result patients’ quality of life is improved.